Piveu Solutions S.L. (CIF B-67968776) (“Piveu”, “we”, “us”, “our”) is the data controller responsible for this website. We are registered in Barcelona, Catalunya, Spain. You can contact us at contact@piveu.com.
When you contact us by email, we collect the personal data you include in your message, which may include your name, email address, job title, organisation, and the content of your enquiry. We do not use cookies or other tracking technologies on this website and we do not collect personal data by automated means.
We process your personal data to respond to your enquiry and, where relevant, to conduct pre-contractual discussions about our products and services. The legal basis for this processing is our legitimate interests (Article 6(1)(f) GDPR): specifically, our interest in communicating with prospective customers and partners in connection with our business. We have assessed that these interests are not overridden by your interests or rights, given that we collect only data you voluntarily provide, use it solely to respond to you, and do not share it with third parties for marketing purposes.
We do not sell your personal data or share it with third parties for marketing purposes. Your data may be processed by our email and IT infrastructure providers acting as data processors under agreements that require them to protect your data in accordance with the GDPR. Our email services are provided by Microsoft Ireland Operations Limited (One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, Ireland) under a Data Processing Agreement that includes Standard Contractual Clauses in accordance with Article 46 GDPR. Data is stored within the European Economic Area.
We retain correspondence for up to three years from the date of last contact, unless a longer period is required by a contractual relationship or legal obligation. You may request earlier deletion at any time (see Your rights below).
Under the GDPR you have the right to access, rectify, or erase your personal data; to restrict or object to its processing; and to receive it in a portable format. To exercise any of these rights, write to us at contact@piveu.com. We will respond within one month.
You have the right to lodge a complaint with the Spanish supervisory authority, the Agencia Española de Protección de Datos (AEPD), at www.aepd.es, if you believe we have not handled your personal data lawfully.
We may update this policy periodically. The date at the top of the page indicates when it was last revised. Continued use of the website after any changes constitutes acceptance of the revised policy.